Delivery Policy

Thank you for choosing ddecointeriors.com for your decking needs. Please carefully review our delivery policy to understand how we process and deliver your orders.

Shipping

We currently only ship within the USA.

Shipping Method

We utilize a standard shipping method to deliver your products.

Shipping Charge

We are pleased to offer free shipping on all orders.

PO Boxes, Rural Routes, APO/FPO/DPO Addresses & Third-Party Carriers

For PO Boxes, Rural Routes, APO/FPO/DPO addresses, and deliveries requiring FedEx, UPS, or USPS, we will use DHL Express service.

Delivery Time

• Order processing typically takes 1 to 2 business days.
• Transit time typically takes 3 to 5 business days.

Please note: Delivery times may vary depending on product availability, your location, and other factors. We prioritize fulfilling orders promptly to ensure timely deliveries.

Delivery Address

Orders will be delivered to the address provided during checkout. Please double-check the accuracy of your delivery address to avoid any delays or issues.

Delivery Method

We partner with trusted courier services to ensure safe and efficient delivery of your orders.

• Deliveries typically occur during business hours, Monday through Friday, between 8:00 AM and 4:30 PM.
• We do not deliver on Saturdays, Sundays, or public holidays.

Delivery Charges

Delivery charges may apply in certain cases and will be calculated based on the weight, size, and destination of your order. Any applicable delivery charges will be clearly displayed during checkout.

Tracking Orders

Once your order is shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.

Failed Deliveries

In the event of a failed delivery attempt, the courier service will leave a notification card with instructions on how to reschedule delivery or collect the parcel from a local depot.

Contact Information

If you have any questions or concerns regarding your delivery, please don’t hesitate to contact us:

• Address: 16820 SW 78th Pl Palmetto Bay FL 33157 United States
• Phone: +19047120149
• Email: support@ddecointeriors.com

Important Notes

• While we strive to ensure timely deliveries, unforeseen circumstances such as adverse weather conditions or transportation delays may impact delivery times. We appreciate your patience and understanding in such situations.
• Please inspect your delivery upon receipt and notify us immediately of any damages or discrepancies.

By placing an order with ddecointeriors.com, you agree to the terms and conditions outlined in this delivery policy. We are committed to providing you with a smooth and satisfying shopping experience.