We sincerely hope you will never have reason to complain about our services. However, if you are dissatisfied, please contact our customer service team first. We will do our best to resolve your issue promptly. Please reach out through our contact page at https://ddecointeriors.com/pages/contact-us or email us at support@ddecointeriors.com. While we aim for quick resolutions, some cases may require more time.
If you are not satisfied with our customer service response, you can escalate your complaint to a director using the procedure outlined below:
Provide a detailed description of the issue, including any supporting evidence, and send it to support@ddecointeriors.com. Please clearly indicate in the subject line that this is an escalated complaint.
A director will review your complaint and aim to respond within 28 days of receiving your email.
We may need to request further information to fully understand your case. If no additional information is required, we will provide you with a final resolution within the 28-day timeframe.
Contact Information:
DDecointeriors 16820 SW 78th Pl Palmetto Bay FL 33157 United States
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